{"id":1132,"date":"2018-07-07T11:27:10","date_gmt":"2018-07-07T11:27:10","guid":{"rendered":"http:\/\/shoptimizer.local\/?page_id=779"},"modified":"2021-12-24T02:26:23","modified_gmt":"2021-12-24T02:26:23","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/ahegaoshop.com\/de\/contact-us\/","title":{"rendered":"Kontaktiere uns"},"content":{"rendered":"
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Common queries answered<\/h6>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Frequently asked Questions<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long does it take for me to receive my order?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

PROCESSING TIME<\/span><\/p>

We\u2019re a print-on-demand company so please allow 3 to 5 business days of processing time depending on the product type and our current volume before your order ships out. It takes time for our microfiber-polyester sheep to wool up us to produce amazing custom products that fit you to a T.<\/span><\/p>

Orders placed over holidays and weekends will be processed in the following business days.<\/span><\/p>

Please note that delivery of orders with more than one item may ship on different dates according to stock availability.<\/span><\/p>

STANDARD SHIPPING<\/span><\/p>

Shipping time for order:<\/span><\/p>

Normally, it takes 5-15 business days to deliver the package to USA.<\/span>
For others countries\u2019 customers, please allow 15-20 business days of shipping time.<\/span>
Due to the Covid 19 pandemic, shipping time might take additional several days<\/span>
** Also note that during the Chinese New Year Holidays, shipping times are expected to be delayed by 5 \u2013 7 working days. We apologize for any inconvenience this may cause.**<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is your return and exchange policy?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Due to the production method we use for all of our products, we cannot accept returns unless the item is proven damaged\/defective.<\/span><\/p>

Our policy lasts 7 days. If 7 days have gone by since you received your purchase, unfortunately, we can\u2019t offer you a refund or exchange.<\/span><\/p>

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I track the status of my order?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

As soon as your order has shipped out, you will receive a confirmation email with your tracking number.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I receive customer support?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We look forward to helping you with your inquiry. We respond to email messages in the order that they are received, and will respond to your email as quickly as possible.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat do I do if I entered an incorrect shipping address?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Please contact us as soon as possible and we will help you to make sure you will receive your order at the correct address<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you ship to my country?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
YES. No matter where you live, we ship our products all over the world.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWill my items come in one package?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
If you have ordered multiple different items, they may be sent separately.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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We're here to help. Contact us at anytime<\/h6>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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How can we help you?<\/h2><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\tQUICK SUPPORT: ahegaoshop.com@merchmailservice.com<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Common queries answered Frequently asked Questions How long does it take for me to receive my order? PROCESSING TIME We\u2019re a print-on-demand company so please allow 3 to 5 business days of processing time depending on the product type and our current volume before your order ships out. It takes time for our microfiber-polyester sheep […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth-no-heading.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":null,"acf":[],"_links":{"self":[{"href":"https:\/\/ahegaoshop.com\/de\/wp-json\/wp\/v2\/pages\/1132","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ahegaoshop.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ahegaoshop.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ahegaoshop.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ahegaoshop.com\/de\/wp-json\/wp\/v2\/comments?post=1132"}],"version-history":[{"count":0,"href":"https:\/\/ahegaoshop.com\/de\/wp-json\/wp\/v2\/pages\/1132\/revisions"}],"wp:attachment":[{"href":"https:\/\/ahegaoshop.com\/de\/wp-json\/wp\/v2\/media?parent=1132"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}